Frequently Asked Questions.
1. Are your vintage watches authentic?
Absolutely. We take pride in offering only 100% authentic vintage watches. Each timepiece in our collection undergoes a rigorous authentication process by our team of experts to ensure its originality and integrity.
2. Do your watches come with a warranty?
Yes, we stand behind the quality and authenticity of every watch we sell. All of our watches come with a warranty to provide you with peace of mind. Please refer to the specific product listing for details on warranty coverage.
3. How do you refurbish your vintage watches?
Our refurbishment process is carried out by skilled artisans with a deep understanding of horology. We carefully restore each watch to its original condition while preserving its unique character and charm. Our goal is to ensure that every timepiece not only looks stunning but also functions flawlessly.
4. Do you offer international shipping?
“We proudly offer worldwide shipping for our exquisite vintage watches. No matter where you are, your chosen timepiece will be delivered straight to your doorstep with no shipping costs involved. Kindly note that shipping times may vary based on your location, but rest assured, the delivery is on us.”
5. What payment methods do you accept?
We accept a variety of payment methods to make your shopping experience as convenient as possible. These include major credit cards, PayPal, and other secure payment gateways
6. Can I return or exchange a watch if I’m not satisfied?
Yes, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your vintage watch, you can return it within 14 days for a full refund or exchange. Please review our Returns & Exchanges policy for more information.
7. How can I contact customer support?
8. Do you offer appraisal services?
While we do not offer formal appraisal services, our team of experts can provide you with information about the history, provenance, and value of your vintage watch. Feel free to reach out to us with any inquiries, and we’ll be happy to assist you.
9. Are your vintage watches water-resistant?
As vintage watches vary in age and condition, their water resistance may vary as well. We recommend exercising caution and avoiding exposure to water, especially for older timepieces. If you have specific concerns about water resistance, please contact us for more information about a particular watch.
10. Do you sell spare parts or offer repair services?
While we primarily focus on selling vintage watches, we may have spare parts available for certain models. Additionally, we can recommend trusted watchmakers who specialize in vintage watch repair and restoration. Feel free to reach out to us for assistance with spare parts or repair services.
